GDPR Policy

INTEGRITY POLICY APPLICABLE GO SPORT TRAVEL AB

GO Sport Travel AB protects your privacy and makes you feel safe when you provide personal information to us. We therefore respect and protect your personal information in accordance with applicable laws.

PERSONAL DATA MANAGER

GO Sport Travel AB is responsible for processing your personal data in accordance with applicable legislation. Personal Data Responsible is GO Sport Travel AB AB, org. No. 556611-5738, Lasarettsgatan 12, 891 33 Örnsköldsvik, Sweden.

If you provide information to shops connected to GO Sport Travel AB, they are responsible for your personal information.

WHY DO WE USE YOUR PERSONAL DATA?

GO Sport Travel AB collects and processes personal information about you to complete the purchase, subscribe to our newsletter, get your travel experiences and events delivered to you, and contact us for service and information.

The purpose of processing your personal data is to:

• Comply with our commitments to you as a customer, such as execution of purchase, delivery of service and invoicing

• Enable customer service

• Provide relevant information and custom offers via e-mail, SMS and GO Sport Travel AB.se

• Provide support for analysis, surveys, statistics and business development

• Follow applicable legislation, such as the Accounting Act

In addition, GO Sport Travel AB processes personal information about members in the customer club with the aim of:

• Simplify and implement customer experience with pre-filled tasks

• Enable communication and relevant offers, marketing and invitations via phone, email and text messages

• Provide relevant offers

WHAT PERSONAL PERSONS ARE WE ACCEPTING ABOUT YOU?

GO Sport Travel AB collects and processes the following personal information about you as a customer:

• Name

• Phone number

• E-mail address

• Payment information

• Personal identification number. When you choose to pay by invoice, you can also enter your social security number.

• Account card number. No card details are stored at GO Sport Travel AB but are stored by our partner Dibs.

• IP address and information about your use of GO Sport Travel AB.se

COOKIES

GO Sport Travel AB.se uses so-called cookies for three main purposes: web analytics, advertising and improving your customer experience.

The order form uses cookies to temporarily save your information if you have filled them in one page and then back back. This way you do not have to fill in your data again. This type of cookie is not stored on your computer, but disappears when you close your browser.

If you do not accept the use of cookies on GO Sport Travel AB.se, you can change your browser settings (refer to your browser's user manual). Keep in mind that some features may not work properly if you do not allow cookies.

HOW LONG WEEK WE SAVE YOUR DATA?

We save your personal information as long as there is a need to fulfill the purposes for which the data was collected. They are also saved for the time required by applicable law, such as the Accounting Act.

If you no longer want Direct Marketing (Newsletter) from GO Sport Travel AB, you can unsubscribe from mailing.

WHO HAS ACCESS TO YOUR PERSONAL DATA?

At GO Sport Travel AB, we handle your personal information in accordance with specific security measures to protect them. We only handle the information needed and only those who need them treat them.

GO Sport Travel AB may disclose your information to third parties, such as event organizers, airlines, hotels, hotel agents and other collaborators who ask for information to fulfill their commitment to your purchase.

GO Sport Travel AB never sells your personal information.

YOUR RIGHTS

CORRECTION OF YOUR PERSONAL DATA

If the personal data contained in you are incorrect or incomplete, you are entitled to request that they be corrected, deleted or completed. GO Sport Travel AB will meet your request to the extent that it complies with applicable law, but want to make you aware that there are legal requirements that prevent us from deleting your personal information immediately, including, for example, accounting and tax laws.

GO Sport Travel AB can process your personal information through profiling. Information about using our web, which goods, services and offers you have been interested in, integration with our newsletters, and the events you have reported to, information about your purchases and information about your account holdings are then used to provide you with relevant communication and relevant offers.

MODIFICATION OF INTEGRITY POLICY

GO Sport Travel AB reserves the right to change the privacy policy. Before a change comes into force, you are informed on GO Sport Travel AB.se and / or by email.

CONTACT

You are welcome to contact us by e-mail: info@gosporttravel.com or phone + 46- (0) 660-21 10 90 if you have questions about our privacy policy and the processing of your personal information.

Special cancellation policy Packages

Package travel (flights and / or hotels including event ticket)

Booked and confirmed 2020-09-01—2020-10-31.

To facilitate the purchase of package travel, we have even more favorable terms during September 2020.

If you need to book your trip due to the Foreign Ministry's advice or announced quarantine at your destination, you will receive a 70% refund

• The recommendation must be 5 days before the planned departure

• Refund is made within 90 days

Official agreements:

Through our agreements, which in many cases are the largest on the market, we offer you 100% confidence when booking your ticket. Secure deliveries, selected seats and the opportunity for Hospitality always give you value for your money.

Arsenal Official Agent

Chelsea FC Officiell Agent

Officiell Agent Manchester United

Manchester City crest

Tottenham Hotspur Officiell Agent

Watford FC crest

Club Wembley Officiell Agent

West Ham official hospitality reseller crest
Fulham FC Officiell Agent


AC Milan Officiell Agent

Officiell logga IAGTO

Premier League – Reduced capacity to start

The Premier League started on 12/9 and initially the stands will be closed. The clubs' arenas are approved for reduced capacity and when fans are welcome in the stands, it is anything from 20% -40% as it looks right now.

How does this affect you as a traveler?
You have probably read in the media that the places that are released will only go to members of the club. This is to some extent true, but we are proud to announce that GO Sport Travel, through long and very good relations with the clubs, will keep our agreements in line with the reduced capacity the clubs will soon present.
With the help of GO Sport Travel AB, you can continue to be one of those who sit in the stands and experience the Premier League live, already in October!

It is planned that each visitor needs to take certain wise measures, such as wearing a mouth guard, etc. In addition, each visitor's name will be printed on the ticket, and subsequent identity checks will take place upon arrival at the arena area.
In short, each visitor must have their ticket registered by the club. The registration is of course handled by GO Sport Travel on behalf of the visitor.

The clubs are very happy to have a high level of security in which visitors they have in place, both for themselves and the visitors. The clubs also hope that the number of less desirable ticket players will decrease. We encourage you to be observant when listening to other actors.

There may be ticket / tour operators who will convey that the above restrictions will not be required, but this is not correct information.
We look forward to announcing soon when we, together with the clubs, open the sale for the upcoming Premier League season.
/ GO Sport Travel

Updated Terms and Conditions

Updated conditions to take advantage of from 2020-09-03.

Take a look at the terms and conditions here.

B2B Option

If you as a Tour Operator are interested to become a Preferred Distributor of GO Sport Travel we kindly ask you to send your application by e-mail.

Please include:

  • Short presentation of your company 
  • Company Name
  • Office address
  • VAT-number
  • Website
  • Contact details